Terms & Conditions

These Terms and Conditions govern your use of Cardiff Casino's online platform, including but not limited to its website, mobile applications, and other related services.

By accessing or using our Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of this Agreement, please do not use our Platform.

1. You must be at least 18 years old to access or use our Platform.
2. By using our Platform, you represent that you are capable of forming a binding contract and have the right, authority, and capacity to enter into this Agreement.
3. Our Platform is intended for users from countries where online gaming is permitted by law. We reserve the right to restrict access or suspend accounts based on our sole discretion.
4. You must not use our Platform if you are a resident of any restricted country.
5. To create an account, you will need to provide accurate and complete information about yourself.
6. We may request additional documentation or identification from time to time for verification purposes.
7. You are required to verify your identity through our Platform's Know Your Customer process before making any deposits or withdrawals.
8. We reserve the right to suspend or terminate accounts that do not comply with our KYC requirements.
9. You must ensure that all information you provide to us is accurate and up-to-date at all times.
10. If we suspect that your account information is inaccurate, incomplete, or misleading, we reserve the right to suspend or terminate your account.
11. You are responsible for maintaining the security of your login credentials and password.
12. We will not be liable for any unauthorized access or use of your account resulting from a breach by you of these Terms and Conditions.
13. Engaging in any activity that is prohibited under applicable laws, including but not limited to money laundering, terrorist financing, fraud, or other forms of financial crime.
14. Using our Platform for commercial purposes without our prior written consent.
15. Attempting to manipulate the outcome of games through deceitful means.
16. Bonus offers are subject to change and may be withdrawn at any time in accordance with applicable laws.
17. You must comply with all bonus-related requirements, including wagering requirements and game restrictions.
18. We reserve the right to reverse or void bonuses if we suspect abuse of our promotional policies.
19. All games are governed by their own rules and guidelines, which can be found in our Help section.
20. You must familiarize yourself with these rules before participating in any game.
21. We reserve the right to modify or remove games at any time without prior notice.
22. We may investigate and/or suspend accounts that we suspect of bonus abuse or other forms of prohibited activity.
23. If we find evidence of bonus abuse, we will take disciplinary action against your account, up to and including suspension or termination.
24. Depositing funds into your account is subject to our deposit policy.
25. Withdrawing funds from your account is subject to our withdrawal policy and may be limited by the amount you have deposited in accordance with these Terms and Conditions.
26. We are committed to promoting responsible gaming practices among our users.
27. You must acknowledge that online gaming involves risks, including the possibility of addiction or loss.
28. If you believe that your account may be affected by a gambling problem, please contact us for assistance in self-excluding yourself from accessing our Platform.
29. We offer voluntary self-exclusion tools to help prevent compulsive gaming behavior.
30. You can request temporary or permanent account closure through the relevant section of your account settings.
31. Upon expiry of a self-exclusion period, you will not be able to access our Platform until you have completed all required re-verification steps.
32. All games on our platform are governed by Random Number Generation technology, which ensures that the outcome of each game is entirely random.
33. We work with reputable third-party auditors to ensure compliance with applicable regulatory requirements for fairness and transparency.
34. We reserve the right to suspend or modify any aspect of our Platform in order to maintain fair gameplay, prevent prohibited activities or technical issues, or comply with changes to applicable laws.
35. If we identify that a game outcome has been affected by an external issue, you will be notified and given options for re-playing the game.
36. We reserve the right to suspend or terminate your account at any time if it is suspected of violating these Terms and Conditions.
37. If we terminate an account, no funds will be refunded unless required by law or regulatory requirements.
38. Our platform is owned and operated by Cardiff Casino Ltd., which retains the full ownership rights to all intellectual property.
39. We will not be liable for any indirect or consequential losses incurred due to unauthorized access to your account.
40. You agree that our liability is strictly limited to £100 per incident.
41. These terms and conditions may change without prior notice from time-to-time in accordance with applicable laws, regulatory requirements, or at the discretion of Cardiff Casino Ltd.
42. If you have any questions about these Terms and Conditions, please contact our support team for further information.
43. Please see our Help section for frequently asked questions related to account management, game rules, bonus policy, responsible gaming practices, or other topics of interest.

By continuing to use our Platform after reading these terms and conditions, you acknowledge that you have understood the policies outlined in this Agreement.